No. You decide what is the normal convention for your organization.

These are many ways to initially enter the bulk of the information in the beginning. As most Facilities Professionals have much of the information within small databases or Excel spreadsheets, simply send that information to us at the time of purchase and we will import it for you and test the system to ensure accuracy at no additional charge.

Or, you can, at a later date import additional information yourself using the handy import wizard that is included. Or you can manually type the information in over a period of time.

Obviously the faster your computer the better will be the performance; however, we advise our clients to run FACET on no less than a Pentium® III 350 with 128 Mb of RAM. In addition, you will need to install Windows 2000® or later operating system and Visio 2002® or later.

There are 2 terms used by FACET with which you will have to familiarize yourself. Namely, Occupants have REQUIREMENTS and Spaces have ATTRIBUTES . For example, an occupant will require a desk, chair, filing cabinet, computer, phone, etc. A space may have some or all of these attributes.

No, but it helps for differentiating between departments and divisions and emergency maps. If a color printer is not available, you may wish to occasionally save a map to disk and allow an outside service bureau to print maps for you.

We estimate you will become proficient after 4 hours of use. This is the hardest part of designing a business tool such as FACET. We spent many months interviewing Facilities Professionals and Space Planners to create the most logical and intuitive user interface.

For example, planning a move has been engineered into 3 easy steps. First, identify who is moving from where to where. Second, ask FACET if the attributes of the space equal the occupants requirements. (If not, you will be presented with options). Third, print out the move instruction packets for the move contributors.

In addition to the on-line help that is always available, FACET also comes with a unique feature called ScenarioHelp™. ScenarioHelp provides you with step by step guidance for all tasks. For example, planning a move, changing space attributes, defining department or divisional colors, etc. Finally you can email us. We are pleased to receive positive feedback from you as we continuously try to improve  FACET.

From the time of delivery of FACET, you will receive unlimited email support with phone augmentation, if required, for 30 days. You will be encouraged to subscribe to the FACET Update & Support (U&S) program to enable you to receive ongoing support and free product updates as they are developed.

Product updates will include bug fixes, small enhancement and new reports generated for our other Clients. The cost of FACET U&S is 20% of the license fee and paid annually.

Simply enter the secure purchasing section within the website to make your purchase. Please understand that you will require Visio 2007 which costs $259.00 in addition to the cost of FACET. Visio 2007 can be ordered online at http://office.microsoft.com/en-us/visio/FX100487861033.aspx

FACET only costs $1850.00 US for the complete License. This License includes a fully functional FACET application (nothing is held back) and all of the tutorials required to populate the database yourself either all at once or over time. If however more than one person needs access to the application to manage Moves, Add’s and Changes, we request that you pay another $400.00 per additional user.

At the time that you receive your populated database and floor plans, you will also receive an invoice for FACET. Our terms are net 30 days.

Absolutely not. With this new feature, you can gradually add floors, occupants and space attributes over time and when you have the resources available. If you do not feel comfortable doing this level of customization your self, we are always available to help.

Please email us at Sales@saxonhurst.com and include your phone number and include your particular concerns and a facilities expert will contact you.

FACET comes with 5 user licenses. If additional licenses are required, please email sales@saxonhurst.com for information on purchasing a site license.

When you purchase FACET you will automatically download the product and all of the intuitive instructions on how to populate FACET yourself however, if you also want a CD of FACET, just request it during the ordering process.